Questions
Answers
1. How can I contribute to Spinebreakers?
You can submit your work to mygo@spinebreakers.co.uk or by filling out the form asking for your material throughout the site.
2. How can I be a part of the editorial Spinebreakers team?
We welcome any ideas, work, suggestions and are keen to add to our nationwide editorial team. Please feel free to email jointheteam@spinebreakers.co.uk with your details and any ideas you may have.
Your work can be in written, audio, visual or video form.
We are looking for a whole range of creative ideas, book reviews, short stories, poems, blogs, interviews, podcasts, playlists, alternative endings and more...
At the moment we are just discussing Puffin and Penguin books, but plan to include other books soon.
6. How do I find information about Spinebreaker events going on where I live?
Check out the events section and search for events in your region.
7. I have a complaint to report about the site, who do I contact?
We are sorry you have a complaint, please email disgustedoftunbridgewells@spinebreakers.co.uk
8. How do I contact Penguin?
Please see below for a list of divisions and email contacts:
Customer services
Trade - UK, export and international
Promotions & Incentives
Schools: Puffin Book Club and Books on Demand
Rough Guides
Audiobooks
Penguin Group companies around the world
Website enquiries
Customer services
For customer service enquires, please contact;
Tel: +0870 607 7600
Email: customer.service@penguin.co.uk
Trade - UK, export and international
For all UK trade account queries, please contact orders@penguin.co.uk
For all export trade account queries, please contact export@penguin.co.uk
For all international trade sales enquiries, please contact internationalsales@penguin.co.uk
France, Algeria, Morocco and Tunisia
Penguin Group
Herengracht 418 II
1017 BZ Amsterdam
THE NETHERLANDS
Tel: +0800 917 448 (service gratuit in France) or +31 (0)20 625 9566
Fax: +0800 901 276 (service gratuit in France) or +31 (0)20 625 8676
Email: france-office@uk.penguingroup.com
Jean-Luc Morel, Key account manager
83, Rue de Dunkerque
75008 Paris
France
Tel: +33 (0)1 48 74 02 23
Fax: +33 (0)1 49 70 03 28
Email: Jean-Luc.Morel@uk.penguingroup.com
Benelux
Penguin Benelux
P.O. Box 3507
1001 AH Amsterdam
THE NETHERLANDS
Tel: +31 (0)20 625 95 66
Fax: +31 (0)20 625 86 76
Email: benelux-office@uk.penguingroup.com
Germany & Austria
Penguin Books Deutschland GmbH
Myliusstrasse 9
60323 Frankfurt am Main
GERMANY
Email: Penguin.Germany@penguinbooks.de
Italy
Penguin Italia srl
Via Vittorio Emanuele 45/a
20094 Corsico
Milano
ITALY
Email: info@penguinitalia.it
Spain/Portugal
Penguin Books S.A.
Glorieta de Quevedo, 9-7C
28015 Madrid
SPAIN
Email: mail@penguin.es
Central & Eastern Europe
Ul Topazowa 31
62-081 Poznan - Baranowo
POLAND
Email: grazyna.soszynska@penguin.co.uk
Penguin Putnam Inc
345 Hudson Street
New York
NY 10014
USA
Email: international.sales@us.penguingroup.com
Singapore & Malaysia
Penguin Singapore & Malaysia
23/25 First Lok Yang Road
Jurong
SINGAPORE 629733
Email: enquiry@penguinbooks.com.sg
All other enquiries:
International Sales
Penguin Group UK
80 Strand
LONDON WC2R 0RL
Promotions & Incentives
If you are interested in using Penguin books as promotions or incentives within the UK, please e-mail info@penguinpromotionsfactory.co.uk or visit: www.penguinpromotionsfactory.co.uk
Schools: Puffin Book Club and Books on Demand
Find out how to inspire your pupils to read and how to get £6,000/€8,760 of free books a year for your school through Puffin Book Club
Teachers! Get a 20% discount on all Penguin, Puffin, DK and Ladybird titles with Books on Demand. Plus there's free school delivery, free gifts online and a dedicated customer service team.
For further information on Puffin Book Club and Books on Demand, please contact pbccustomerservice@penguin.co.uk or call 0500 454 444 (UK), 1800 340 131 (ROI), +441279 623 929 (International Schools)
Rough Guides
For all Rough Guides enquires please contact roughguides@penguin.co.uk .
Audiobooks
Please refer to the audiobooks frequently asked questions page for further information.
For all audiobook enquires not covered in the above section, please contact audiobooks@penguin.co.uk
Penguin Group companies around the world
America
Penguin Group (USA)
375 Hudson Street
New York
NY 10014
www.penguinputnam.com
Australia
Postal Address:
Penguin Group (Australia)
PO Box 701
Hawthorn
VIC 3124
Australia
Head office:
250 Camberwell Road
Camberwell
VIC 3124
Australia
Tel: 61-(0)3-9811-2400
Fax: 61-3-9870-6086
www.penguin.com.au
Canada
Penguin Group (Canada)
90 Eglinton Avenue East,
Suite 700
Toronto, Ontario
M4P 2Y3 Canada
Tel: (416) 925-2249
Fax: (416) 925-0068
www.penguin.ca
China
Penguin China
B1525 Nan Xin Cang
22A Dongsi Shi Tiao
Dongcheng, Beijing
100007, CHINA
Tel: +86-10-6409-6767
Email: info@cn.penguingroup.com
India
Penguin India
11 Community Centre
Panchsheel Park
New Delhi 110 017
India
Tel: 91-11-2649-4401
Fax: 91-11-2649-4402
www.penguinbooksindia.com
Ireland
Penguin Ireland
25 St Stephen's Green
Dublin 2
Ireland
Tel: 00-353-1-661-7695
Fax: 00-353-1-661-7696
Email: info@penguin.ie
www.penguin.ie
Please do not call this number in reference to UK enquiries.
New Zealand
Penguin Group (New Zealand)
Private Bag 102-902
North Shore Mail Centre
Auckland 1310
Albany, Auckland
New Zealand
Tel: 64-9-415-4700
Fax: 64-9-415-4703
www.penguin.co.nz
South Africa
Penguin South Africa
24 Sturdee Avenue
Rosebank
2169
South Africa
Tel: 27-11-327-3550
Fax: 27-11-327-6574
www.penguinbooks.co.za
Website enquiries
The following email address is intended for correspondence regarding the Spinebreakers website only. Please check through our frequently asked questions list before emailing, as due to the high volume of emails we receive, only specific queries that are not covered here can be answered. Thank you and click here hello@spinebreakers.co.uk to contact us.
Please note: unfortunately we are unable to respond to any queries already covered by our frequently asked questions page.
9. How can I contact an author?
We cannot give out personal mail or email addresses for our authors. However, all author mail is forwarded directly to our authors via our publicity departments.
Please note that we cannot guarantee a reply.
Please write to:
'Author name'
c/o Penguin Publicity
80 Strand
London
WC2R 0RL
To contact Puffin authors, please write to:
'Author name'
c/o Puffin Publicity
80 Strand
London
WC2R 0RL
10. Where can I find information on publishing and the book industry?
Book Industry:
Achuka
The independent children's books site brimming with information on children's books
Website: http://www.achuka.co.uk
BookCrossing
Website dedicated to book sharing
Website: http://www.bookcrossing.com
Booktrust
Book readers and professionals site, provides listings and news
Website: http://www.booktrust.org.uk
Book Scan
Full UK bestseller listings
Website: http://www.booktrack.co.uk
British Council for Arts, Literature and Design
British Arts Council, literature and design events and services
Website: http://www.britcoun.org
Contemporary Writers
Searchable database contains up-to-date profiles of some of the UK and Commonwealth's most important living writers
Website: http://www.contemporarywriters.com
Live Literature Network
Arts Council of England's Live Literature Network website
Website: http://www.liveliterature.net
London Review of Books
Literary discussion and debate
Website: http://www.lrb.co.uk/index.html
Parent's Information Network (PIN)
Information and advice about how to make the most of computers at home
Website: http://www.pin.org.uk
Reading Connects
Reading Connects is a DfES-funded National Reading Campaign initiative that supports schools in using reading for pleasure to enhance achievement
Website: http://www.readingconnects.org.uk
Reading Matters
Book reviews and book lists by theme, plus a handy way to choose a book for your child - enter details about their age and interests and a title is chosen for you
Website: http://www.readingmatters.co.uk
Reading University Library
Records of British publishing and printing
Website: http://www.library.rdg.ac.uk/colls/special/publishers.html
Salon Magazine
Arts, culture and politics web magazine
Website: http://www.salonmagazine.com
Scottish Booktrust
Book readers and professionals site, provides listings and news for Scotland
Website: http://www.scottishbooktrust.com
The British Library
The British Library is the national library of the UK
Website: http://www.bl.uk
The Bookseller
Publishing industry news
Website: http://www.thebookseller.com
The Federation of Children's Book Groups
Local groups of adults and children interested in books, plus some useful book lists
Website: http://www.fcbg.org.uk
The Guardian
The Guardian's online books offering
Website: http://www.booksunlimited.co.uk
The National Literacy Trust
Up-to-date information about literacy for all age groups throughout the UK, including details of the National Reading Campaign and Reading is Fundamental, UK
Website: http://www.literacytrust.org.uk
The Poetry Society
Resource site for poets
Website: http://www.poetrysociety.org.uk
The Royal Society for Literature
An active and democratic body for anybody interested in literature
Website: http://www.rslit.org
Times Literary Supplement
Literature journal
Website: http://www.the-tls.co.uk
Wordpool
Advice on choosing books for children and helping children with reading
Website: http://www.wordpool.co.uk
Writers' resources:
Authorlink
Writers' resource and rights marketplace
Website: http://www.authorlink.com
British Arts Festival Association
Calendar listing of literary festival events
Website: http://www.artsfestivals.co.uk/
Handbook of Rhetorical Devices
Guidelines for and examples of rhetorical devices
Website: http://www.virtualsalt.com/rhetoric.htm
Mslexia
The magazine for women who write. Advice and inspiration; news, reviews, interviews; competitions and grants
Website: http://www.mslexia.co.uk
Re:source
The Council for Museums, Archives and Libraries
Website: http://www.resource.gov.uk
Re:source
The Council for Museums, Archives and Libraries
Website: http://www.resource.gov.uk
Thesaurus.com
Online thesaurus
Website: http://www.thesaurus.com
The Writers' Workshop
Manuscript appraisal and editorial services, run by writers for writers
Website: http://www.writersworkshop.co.uk
Xrefer
Reference search engine
Website: http://www.xrefer.com
Book charities:
Book Aid International
Book Aid International targets those in greatest need and each year provides over 750,000 books to support literacy, education, training and publishing in more than 40 of the poorest countries in the world
Website: http://www.bookaid.org/cms.cgi/site
Readathon
Children's book news, views and jokes. Find out what other schools are up to and help raise money for charity simply by reading a book
Website: http://www.readathon.org
Out-of-print, second-hand and antiquarian:
ABE Books
For first editions, antiquarian and out-of-print books
Website: http://www.abebooks.com/
Book Finder
Over 40 million new, used, rare, and out of print books at your fingertips
Website: http://www.bookfinder.com
Books at Sixpence
Advice, communication and trading centre for book collectors
Website: http://www.booksatsixpence.co.uk
Zardoz
Out-of-print and collectable books dealer
Website: http://www.zardozbooks.co.uk